Shipping and Returns
Welcome to the Shipping and Returns page of kidsautodealer.nl. We want to make sure you have a smooth experience when it comes to receiving your products and, if necessary, returning them. Please review the following information regarding our shipping and returns policies.
We currently use PostNL and DHL for our shipping services to ensure the timely delivery of your orders. Please be aware that while we make every effort to provide accurate delivery estimates, we are not responsible for any delays that may occur due to the postal service or courier.
We want you to be satisfied with your purchase from kidsautodealer.nl. If for any reason you need to return an item, please take note of the following guidelines:
Unused Products: We accept returns only for unused products. Please ensure that the item is in its original condition, packaging, and with all accompanying materials.
Return Shipping Costs: The customer is responsible for covering the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
Return Request: To initiate a return, please contact us via email at firstname.lastname@example.org. We will provide you with detailed instructions on how to complete the return process.
Refund Process: Once your return has been received and inspected, we will process your refund within 7 working days. Refunds will be issued to the original payment method used for the purchase.
Please remember that our return policy is in place to ensure the quality and safety of our products. We appreciate your understanding and cooperation.
If you have any questions or concerns regarding shipping or returns, please don't hesitate to contact us at email@example.com. We are here to assist you.